FAQs

Q: What is different about below10dollargifts.com compared to the other corporate gifts vendors?

A: We firmly believed that gifts should be used as marketing tools relevant to your company's image, marketing strategy, advertising campaign or product launch. Thus, our gifts ideas are designed to be unique, effective and affordable marketing tools that will meet your needs. With 7 years experience in this industry, we have the experience, infrastructure and the expertise that sets us apart.

Q: How are corporate gifts an effective marketing tool?

A:  Gifts create a WOW factor at events, product launch or any other occasions, and give your target audience a tangible object linked to your company or product. This coupled with functionality, will ensure that your company or product will remain in the memory of your target audience through the use of your gift . In such a manner, we believe that gifts are an effective marketing and advertising tool for any corporation.

Q: How competitive are your prices?

A: With offices in Yiwu, Shanghai and Guangzhou, a factory in Guangzhou as well as over 40 manufacturing partners all over China, we have full control over the manufacturing process enabling us to maximize the cost saving benefits for our clients. With our strategically structured network, we are able to provide cost efficient and quality products for our clients.

Q: Are the prices on this website a fixed price?

A: The unit prices listed on our website is merely an estimate. Overall prices will have to depend on quantity, printing and packaging requirements. Contact us to get a free consultation and an accurate quotation.

Q: Are there any design fees?

A: No. We provide you with proposals of relevant gifts to suit your objective, the designs are free of charge.

Q: Are all of your products available on this website?

A: No, our gifts are customized to suit our clients, as such we constantly come up with new products. The website merely gives you a general idea of our past projects. If you have a gift idea for your company in mind, do contact us for a consultation.

Q: Products from China are notorious for their poor quality. Can you guarantee the quality of your products?

A: As mentioned above, our offices in Yiwu, Shanghai and Guangzhou as well as our wide network of manufacturing partners, enables us to have direct and full control over the manufacturing process and allows us to guarantee the quality of our gifts. That being said, we have gone a step further by having a second round of quality control.

There are two stages to ensure quality control, the first, as mentioned earlier, is done during the production process, where our staff in China will personally overlook the manufacturing process. The second round of quality control is conducted at our central warehouse in Zhejiang where we conduct a second round of quality control on each and every product before repacking them for shipment.

Throughout the entire process, we constantly keep our clients with regular updates to give our clients a peace of mind.

Q: Do you have a guarantee policy?

A: Yes. With our stringent quality control, we guarantee a high quality for our gifts. However, if a defect does occur, we will replace them as soon as possible at no additional charge.

Q: Do you provide tempoary storage if we cannot house our gifts?

A: Yes, we do provide tempoary storage in our Zhejiang warehouses and can distribute your Gifts when its time, to your regional offices using your international courier account or your appointed sea forwarder in China.

Q: What is the general method for delivery of the items?

A: Gifts are shipped via your preferred ocean freight and on land delivery would be made through your choice of courier. We can also help distribute your products via airfreight if you choose to do so, using your international courier account. Special arrangements can also be made if you wish to distribute gifts to several regional offices. Do contact us if you have any enquiries about delivery.

Q: Do you welcome international orders?

A: Yes, we serve international clients. Some of our international clients come from the US, Japan, Taiwan, Malaysia, Ireland, Korea and Indonesia.

Q: What forms of payment does below10dollargifts.com accept, especially for international orders?

A: At this point of time, we only accept Telegraphic Bank Transfer. However, do contact us if you like to enquire about another mode of payment.

Q: Can we customize the sizes or color of the gifts instead of the ones provided here?

A: Yes, however it depends on the quantity ordered. If your quantity meets the minimum order quantity, we can create customized moulds and change the color or size of the gifts.

Q: Can I mix and match different item orders to fill up the Minimum Order Quantity (MOQ)?

A: Custom arrangements can be made, however the minimum-order quantity (MOQ) for each specific product varies. Contact us for more information regarding your specific request.

Q: Will my order information be kept private and confidential?

A: Yes. Order information of our clients are kept private and confidential.

Q: How did below10dollargifts come about?

A: Below10dollargifts.com was launched in 2002 and draws on the design and advertising expertise of Winson and Terry Asia Pte Ltd. an advertising firm which has been around in the industry for 17 years. We pride ourselves on our experience and expertise that can meet your corporate gifts needs with an advertising, design and marketing viewpoint.